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05.01.20 - Restaurant chains' sales and unit growth revealed plenty of useful trends in 2019, which was by all accounts a solid year for the industry. But in the unprecedented quarter that began 2020, COVID-19 obliterated the trajectory of nearly every brand and segment. IFMA and Datassential discussion where the industry was right before this generation-defining crisis and how it can take its first steps toward the "new normal" that awaits.